Return Policy

We have a 7-day return policy, which means you have 7days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us  at contactus@federflex.com by attaching the photos and stating the reason for the return. If your return request is accepted, you should ship the return items to ALTDC CLOTHING PRIVATE LIMITED, 10, 30 FEET ROAD, VINAYAGAR KOVIL STREET, KRISHNASAMY NAGAR, RAMANATHAPURAM, COIMBATORE - 641045. Items sent back to us without first requesting a return by email will not be accepted. You can always contact us for any return question at contactus@federflex.com.

  • The stockings must be accompanied by a proper invoice.
  • The stockings must be unused, unworn, unwashed, and undamaged.
  • The stockings must be returned with all the original contents included in the package.
  • The stockings must be sent in their original packaging.
  • Return items must be shipped back to us within 7 (seven) days of the delivery date.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), products sold during festive discounts and offers